We aim to have an accurate delivery timescale listed for every design and size. Select the size required and the text should update with the expected delivery.
Our primary courier is DHL.
Once the DHL courier has their route arranged for the day they will send a text/email with a 60 minute delivery window. We also use a tracked Royal Mail 48 hour service for smaller items.
To shorten delivery time rugs may be despatched directly to you from the manufacturer.
We will contact you immediately if an item will take longer than the advised timescale to deliver. If the revised delivery timescale is not suitable to you then we will make an immediate refund back to your payment card.
If you would like clarification of the delivery schedule of a particular item please contact us for more information.
Delivery Fees
England, Scotland, Wales and Northern Ireland
Standard Delivery
Free postage for orders of £50 and over.
Postage £4.95 for orders or £49.99 and under.
No maximum number of items per order.
Shipping Fees - Channel Islands
As a guide, we charge £25 for orders up to £100 and request you contact us for an accurate quote for orders over £100.
At present VAT is applied to the order automatically, but we then make a manual refund of the VAT. Alternatively call us and we can take your order net of VAT.
10% Discount
10% New Customer Discount
Free Express Delivery
Next Day Delivery On Selected Ranges
Exchanges
Free exchanges available
